FAQ and Technical Information

                                www.kpt.net.cn

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

1/ What are the differences of the three types of products?electroluminescent,EL wire,rope lighting,cool lighting

A)     KPT-Flexible (Soft) Neon Wire (EL Wire) is to be used for re-process. Customers may  choose the right inverters for the wire as needed  

B)      MNW-Magic Neon Wire is to be used for DIY ad or toys. It is finished product set and is ready to use.

C)     NSN-Night Spider Neon Net is mainly used for out door decoration. It is finished product set and is ready to use.

2/ What to do if wire doesn’t light up?electroluminescent,EL wire,rope lighting,cool lighting

A)     Check if power, driver and EL Wire connected correctly.

B)      Check the end of EL Wire.

C)     Cut <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />1 cm of wire off from the end to prevent the electrodes from connecting.

3/ Can the wires be used outdoors?  Will the color fade?electroluminescent,EL wire,rope lighting,cool lighting

A)     Yes, they can.

B)      The red and orange color may fade after three months.

4/ Does the material of Electro luminescent Wire pollute the environment?electroluminescent,EL wire,rope lighting,cool lighting

A)     No, it doesn’t.

B)      Main ingredients: copper wire, plastic,-------------

5/ Result of improper handling of wire such as pulling or bending too hard electroluminescent,EL wire,rope lighting,cool lighting

A)     Disconnection of light, black spots, or risk of shock.

B)      Black spots in the glowing wire.

6/ Working condition electroluminescent,EL wire,rope lighting,cool lighting

Voltage: 110V-150V. Frequency: 1000-4000Hz.

7/ What to do if driver does not work?electroluminescent,EL wire,rope lighting,cool lighting

A)     Check if power, driver and EL Wire are properly connected.

B)      The Driver should make a buzzing noise.

C)     If the driver stops working after a use, let it rest for 3-5 minutes before using again.

D)     The driver becomes hot if not properly connected with the wire. Unplug the driver.

8/ Why is there buzzing noise from drivers?electroluminescent,EL wire,rope lighting,cool lighting

The brightness is based on frequency.  So there is a buzzing noise when in high frequency.

9/ Relations between the Capacity of Driver and EL Wire.

A)     The capacity of drivers should be compatible with the length of EL Wire. Or it could  cause damage to wire and driver.

B)      when larger capacity driver is used for shorter wire, the wire would be brighter but wire’s life time would be shortened.

10/ Warning

A)     Be careful! Do not turn  on driver if it is not connected to EL Wire.

B)      Do not bend the connected part of wire

11/ Is it true that the thicker the wire, the brighter?

It appears to be true due to the volume of the wire. In fact the brightness is weakened because of the thicker plastic coating.

12/ Color and the brightness.

It is brighter for transparent and yellow color.

13/ Life time.

5000 hours indoors, 3000 hours outdoors. 1000 hours in wet environment or in high frequency.

14/ How does our Wire save electricity?

    Our EL Wire cost 0.3 Watt per meter, 0.4 Watt per meter with driver.

15/ How to attach our EL Wire to a surface or an object?

You could use glue for plastics, groove, cable ties or clips.

16/ How long does your EL Wire work?

Our current drivers can work with 100 meters. We can manufacture 1000 meters.

17/ Is your EL Wire safe?

The electric current is 6mA/meter and does not result heat.  And its material is none-toxic and none-hazardous.

18/ Are your EL Wires Waterproof?

Yes. The ends and connecting areas of wires must be properly sealed with waterproof glue. 

19/ Are your EL Wire colorful?

Yes.

20/ Can you rotate the colors?

      Yes. You can connect wires of different colors and use driver for multiple wires.

21/ Can your EL Wire connect with A/C Power directly?

No.

22/ The difference between driver and adapter.

      Adapter is used to connect Output Power and driver (DC 12V, DC 3V).

23/ Can wires of different color, different diameters be connected?

Yes.

24/ How many colors are available for your EL Wires?

    We are able to manufacture any colors you desire.

25/ How many kinks of drivers do you have?

We have 15 kinds of standard (popular) drivers and 35 items none-popular drivers.

26/ Life time of batteries for drivers.

Average of 30 hours for two batteries (AA, 3V) for 1 meter wire.

 electroluminescent,EL wire,rope lighting,cool lighting

Effect difference between EL Wire and other products