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Adoption of ITIL in large ente...

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Adoption_of_ITIL_in_Large_Enterprises_0120051TheAdoptionofITILinLargeEnterprisesJanuary20052005TechRepublic,Inc.www.techrepublic.com.Allrightsreserved.20TheAdoptionofITILinLargeEnterprisesExecutivesummary....................................................................................................3Introduction................................................................................................................5Researchmethodology..............................................................................................6Respondentdemographics.......................................................................................6Keyfindings................................................................................................................7CurrentstateofITIL……

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