Adoption_of_ITIL_in_Large_Enterprises_0120051The Adoption of ITIL in Large Enterprises January 2005 2005 TechRepublic, Inc. www.techrepublic.com. All rights reserved. 20 The Adoption of ITIL in Large Enterprises Executive summary.................................................................................................... 3 Introduction ................................................................................................................ 5 Research methodology.............................................................................................. 6 Respondent demographics ....................................................................................... 6 Key findings ................................................................................................................ 7 Current state of ITIL……