原创 花絮6 商业运营支撑系统 BOSS

2018-9-25 21:06 507 1 1 分类: 物联网

不知从何时起,商铺对于顾客进行了分类,经常光顾的出手大方的叫做老主顾、大客户、VIP,偶尔来的、计较的叫小客户、散户。与之对应的服务措施也是不同的,大客户要发个贵宾卡,到贵宾室,还要打个折扣,小客户一边呆着。到了互联网的年代,更是将客户管理发挥到了极致,在技术上形成了一套成熟的框架机制,称之为用户中心。

We don't know when the shops have classified the customers, the men purchased frequently are called big customer or VIP and the others are called retail. The corresponding service are also different. Big customers are send VIP card, and they are given a discount in the VIP room. The retail customers stay alone. In the era of the Internet, the customer management formed a mature framework in the technology, called the user center.

大的商场看好了东西之后,服务员开了单了,你要去一个叫做付款处、收银台的地方排队缴费,或者现金,或者刷卡,这种行为称之为支付。现在的网络支付手段之多,包括了各大银行的网银、支付宝、微信等等,消费者们总是很赶时髦的,实体的卡、虚拟的账号无所不有。不怕没钱,就怕没卡。同样,多种支付手段也会集成到一起,称之为支付中心。

In the big mall, when customer want to buy something, he should go to a place called cashier to pay the bill, cash or bank card. This kind of behavior is called payment. Nowadays, there are many online payment methods, including online banking, Alipay, WeChat, etc. Consumers are always very fashionable, they own more and more physical cards and virtual accounts, maybe there is no money in the account. Similarly, multiple payment methods are also integrated, it is payment center.

有了用户,有了钱,至于做的东西,不好意思,应该称之为产品,更时髦的名字叫做内容、应用、服务,只要有给力的策划团队进行包装,在这个经常会刮那种把猪都飞到天上的大风的时代,业务逻辑还有什么不好做的,可以迭代嘛。

Now, there have user center and payment center. Which goods want to be sold? sorry, it should be called a product, the more fashionable name is content, application, service. These times, as long as there is a powerful product team to plan it, i it is OK. If somebody mentioned the business logic have small flaw,it can be iterated.

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